Privacy Policy
Last Updated Date: January 1, 2026
Effective Date: January 1, 2026
Frequencies-idea Technology Co., Ltd (hereinafter referred to as "we", "us", or "our") formulates this Privacy Policy to protect the personal privacy and legitimate rights and interests of global users, standardize personal information processing and cross-border data transmission activities of the official website, and comply with the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, the EU General Data Protection Regulation (GDPR), and other relevant domestic and foreign laws, regulations and compliance requirements.
This Privacy Policy applies to all users worldwide who access, browse, and use our official foreign trade website (domain name: www.fi-mw.com, hereinafter referred to as the "Website"), and submit foreign trade inquiries, business consultations, product consultations and cooperation applications. Your access to, browsing of, and use of all services of the Website constitute your full reading, understanding and voluntary acceptance of all terms of this Privacy Policy, and you agree that we may collect, use, store, transmit cross-border and protect your personal information in accordance with this Policy. If you do not agree to any clause of this Policy, please stop using all services of the Website immediately.
1. Definition
1. Personal Data: Refers to all information recorded electronically or in other forms that can identify a specific natural person or is related to an identifiable natural person. Combined with our foreign trade business scenarios, it mainly includes your name, phone number, email address, country/region of residence, company name, job title, foreign trade inquiry content, cooperation demands, IP address, device information, browsing records and other business information you voluntarily submit.
2. Sensitive Personal Data: Refers to personal data that may easily infringe upon personal dignity or endanger personal and property security if leaked, illegally provided or misused. Our Website does not actively collect or process users' sensitive personal data such as identity information, financial information and biometric information.
3. Cross-border Users: Refers to overseas users residing outside the People's Republic of China who access the Website and submit business consultations and inquiries.
4. Users: Refers to all natural persons, enterprise and institutional staff who access, browse and use the Website's product display, inquiry consultation and business docking services.
2. Scope and Methods of Information Collection
We strictly abide by the principles of legality, legitimacy, necessity, integrity and minimum necessity. We only collect user information necessary for foreign trade display, inquiry docking, business cooperation, customer service and website operation and security maintenance, and will not collect any information irrelevant to our foreign trade business.
2.1 Information You Voluntarily Submit
When you use the functions of foreign trade inquiry, online consultation, business message, cooperation application and contact information registration on the Website, you will voluntarily submit personal and business information, which is the core basis for us to reply to inquiries and carry out foreign trade business docking. The collected information mainly includes: name, contact number, email address, country/region, enterprise name, industry attributes, product procurement demands, inquiry message content, cooperation intention and other business information you voluntarily provide.
2.2 Information Automatically Collected by the System
When you visit our foreign trade website, we will automatically collect non-confidential browsing data through the system background, Cookies and similar technologies to optimize the access experience of overseas users, ensure stable cross-border access to the website and prevent network security risks, including:
1. Device Information: Access device model, operating system, device identifier, browser type and version;
2. Network Information: IP address, access time, access country/region, network access track;
3. Browsing Information: Product page access records, page stay duration, click content, search keywords, page jump tracks and other website usage behavior data.
2.3 Information Collection Principles
1. Minimum Necessity Principle: Only collect the minimum scope of information required for foreign trade business docking, website operation and security guarantee, and no excessive collection of user data;
2. Voluntary Authorization Principle: All actively submitted business information is filled and authorized by users independently. You may refuse to submit information, but this may result in the unavailability of functions such as inquiry docking and business consultation;
3. Cross-border Compliance Principle: The collection of information from overseas users strictly complies with local data protection regulations and China's cross-border data compliance requirements.
3. Rules for the Use of Personal Information
The personal and business information we collect will only be used for the following legitimate foreign trade business purposes, and will not exceed the scope of user authorization:
1. Foreign Trade Service Docking: Respond to your product consultation, foreign trade inquiries and cooperation demands in a timely manner, and provide core foreign trade services including import and export business docking, product quotation and order communication;
2. Optimize Cross-border User Experience: Analyze the browsing preferences of global users, optimize website display, product layout and access speed, adapt to the access habits of users in different countries and regions, and improve the browsing and inquiry experience of overseas users;
3. Ensure Cross-border Website Security: Identify abnormal cross-border access, malicious crawlers and network attacks, ensure the stability of website servers and the security of cross-border access, and maintain the normal operation of the Website;
4. Business Follow-up and Customer Maintenance: Conduct foreign trade business follow-up, product update notification and after-sales service consultation through email, phone and other compliant methods based on your cooperation intention;
5. Compliance Performance and Cross-border Risk Control: Abide by domestic and foreign laws, regulations and foreign trade supervision rules, and cooperate with compliance verification, cross-border business risk control and dispute handling;
6. Official Notification Service: Push necessary notifications such as website function updates, product iteration, foreign trade business adjustments and privacy policy changes. Users can independently refuse marketing push messages.
4. Personal Information Storage, Cross-border Transmission and Protection
4.1 Storage Method and Duration
1. All users' personal information and business data are encrypted and stored on compliant servers located in the territory of the People's Republic of China, and domestic data storage strictly complies with the Personal Information Protection Law and Data Security Law of China;
2. Storage Duration: We only retain your information within the necessary period to complete foreign trade inquiry docking, business communication and performance of obligations. After the business is completed and there is no need for subsequent cooperation, we will desensitize, delete or destroy your information;
3. Statutory Retention: Information required to be retained for foreign trade compliance audit, customs verification, legal disputes and supervision requirements will be retained in accordance with the statutory period and cleaned up immediately upon expiration.
4.2 Special Provisions on Cross-border Data Transmission
Our Website provides services for global foreign trade users. To complete cross-border business docking, reply to overseas inquiries and carry out international trade cooperation, cross-border transmission of user personal information may occur. We strictly comply with domestic and foreign cross-border data compliance requirements:
1. Transmission Purpose: Cross-border data transmission is only used for necessary international trade scenarios such as foreign trade consultation, quotation docking, cooperation negotiation and order performance with overseas users, with no irrelevant cross-border transmission behavior;
2. Transmission Compliance: All cross-border data transmissions follow the minimum scope principle, only transmit information necessary for business docking, do not transmit sensitive user information, and fully comply with the EU GDPR and local data protection regulations of various regions in the world;
3. Transmission Guarantee: We adopt special protection measures such as encrypted transmission, full-process traceability and permission control for cross-border transmitted data, sign data confidentiality agreements with overseas partners, clarify data protection responsibilities, and prohibit overseas parties from abusing or leaking user data;
4. User Authorization: By submitting inquiries and personal information on the Website, overseas users agree to the legitimate cross-border data transmission specified in this Policy, and users may apply to terminate cross-border data processing at any time.
4.3 Security Protection Measures
We have established a comprehensive information security management system and technical protection system adapted to cross-border businesses. We adopt measures including data encryption, hierarchical permission control, operation log retention, regular security vulnerability detection, firewall protection and special cross-border data audit to prevent the leakage, tampering, loss, unauthorized access and cross-border abuse of user information.
We strictly control the data access permissions of internal employees and cooperative parties. Only authorized personnel engaged in foreign trade business docking and website operation and maintenance can access user information. All personnel have signed confidentiality agreements, and it is prohibited to privately query, leak, disseminate or abuse user personal and business information.
In the event of a user information security incident (including cross-border data security incidents), we will immediately launch an emergency plan, take remedial measures, report to the regulatory authorities in accordance with the law, and inform affected users in a timely manner.
5. Sharing, Disclosure and Transfer of Personal Information
We will not sell, rent, transfer or illegally disclose the personal information and business data of domestic and foreign users to any irrelevant third parties. Information sharing related to foreign trade business is limited to the following compliant situations:
1. Explicit User Authorization: We may share relevant business information with designated third parties with the separate written consent and explicit authorization of users;
2. Statutory Mandatory Requirements: It is necessary to disclose or provide user information in accordance with domestic and foreign laws and regulations, legal instructions of judicial organs and regulatory authorities;
3. Necessary for Foreign Trade Supporting Services: When entrusting qualified third-party service providers to provide cross-border website operation and maintenance, overseas access acceleration, data statistics, foreign trade risk control, logistics docking and other supporting services, we only provide the minimum necessary information and sign strict confidentiality agreements to restrict third-party data processing behaviors;
4. Company Entity Change: In case of company merger, division, acquisition, asset transfer and other entity changes, user data will be transferred as legitimate business assets, and the successor will continue to bear the cross-border data protection obligations stipulated in this Policy;
5. Legitimate Rights and Interests Protection: Necessary to safeguard international trade security, public interests and the legitimate rights and interests of our company, users and third parties.
6. Use of Cookies and Similar Technologies
Our foreign trade website uses Cookies, web beacons and similar technologies to adapt to global user access, record browsing preferences, optimize cross-border access experience, count global website access data, ensure stable page display, and help overseas users quickly obtain product and foreign trade service information.
1. You can independently set through mainstream global browsers to accept, reject or clear Cookies;
2. Disabling Cookies may cause abnormalities in some personalized display and quick inquiry functions of the website, but will not affect core services such as basic product browsing and information inquiry;
3. All data collected by Cookies is anonymized and desensitized, which cannot identify specific users independently, and will not be used for illegal purposes or irrelevant cross-border transmission.
7. Rights of Global Users
In accordance with the Personal Information Protection Law of China, EU GDPR and local data protection laws and regulations of various countries, global users enjoy the following legitimate rights over their personal information:
1. Right to Know and Access: You have the right to inquire about your personal information and business processing records stored, processed and cross-border transmitted by us;
2. Right to Rectification and Supplement: You may contact us to rectify and supplement your incorrect or omitted business and personal information at any time;
3. Right to Erasure (Right to be Forgotten): You may apply for the deletion of your personal information when the purpose of data processing is achieved, you withdraw authorization, or we process data in violation of regulations. Overseas users may exercise the right to be forgotten in accordance with local laws and regulations;
4. Right to Withdraw Consent: You may withdraw your authorization for information collection, use and cross-border transmission at any time. After withdrawal, we will immediately terminate the corresponding data processing behavior, which will not affect the validity of legal processing behaviors before withdrawal;
5. Right to Restrict Processing and Data Portability: Overseas users may apply to restrict data processing and obtain personal business data in portable format in accordance with local laws and regulations;
6. Right to Complaint: If you have objections to our data processing and cross-border transmission behaviors, you may file a complaint with us or report to the local data supervision authority.
You may submit rights applications through the contact information published on the website. We will complete the review, reply and processing within 15 working days to fully protect the legitimate compliance rights and interests of global users.
8. Minor Information Protection
Our Website is a foreign trade business service platform, serving global corporate business users and adult users. We do not target minors and will not actively collect any personal information of minors.
If a minor mistakenly submits personal information, his or her guardian may contact us at any time. We will verify and completely delete the relevant information immediately and terminate all data processing behaviors.
9. Third-party Links and Overseas Cooperation Platforms
The Website may contain third-party links and service entrances such as overseas social platforms, logistics platforms, payment docking platforms and cooperative enterprise official websites. All third-party platforms operate independently with independent privacy policies and data protection rules.
All data processing and cross-border transmission behaviors generated when you access third-party overseas platforms and use third-party services are the responsibility of the third party for compliance. We shall not be liable for any of them. Global users are requested to access and use them with caution.
10. Policy Update and Revision
We may revise this Privacy Policy from time to time in accordance with the update of domestic and foreign laws and regulations, cross-border data compliance requirements, foreign trade business adjustments and website service upgrades. The revised policy will be published on the homepage of our Website (www.fi-mw.com) and take effect immediately after publication without separate individual notification to users.
Your continued access to and use of the Website after the revised policy takes effect shall be deemed as your recognition and acceptance of all terms of the updated Privacy Policy. Global users are requested to check this policy regularly to keep abreast of the latest compliance updates.
11. Contact Information and Complaint Channels
If you (including domestic and foreign users) have questions or objections about this Privacy Policy, data processing and cross-border transmission, or need to exercise personal information rights and file complaints, please contact us through the following official channels:
Company Name: Frequencies-idea Technology Co., Ltd
Website Domain: www.fi-mw.com
Address: No. 186, Taishan South Street, Pidu District, Chengdu City, Sichuan Province, China
Phone: +8615208413289
Email: sales@fi-mw.com
We will efficiently handle consultations and rights protection requests from global users and strictly protect user privacy and data security.
12. Applicable Law and Dispute Resolution
1. The formulation, performance, interpretation and dispute resolution of this Privacy Policy shall be governed by the laws of the mainland of the People's Republic of China, while respecting the mandatory data protection laws and regulations of overseas users' local jurisdictions;
2. In the event of any dispute arising from this Policy and cross-border data processing between users and us, both parties shall resolve it through friendly negotiation first. If the negotiation fails, either party may file a lawsuit with the people's court having jurisdiction over the location of our company.
Notice: Please carefully read and fully understand this Privacy Policy adapted to cross-border foreign trade businesses. Your access to and use of the Website and submission of foreign trade inquiries shall be deemed as voluntary acceptance of all terms of this Policy.
Frequencies-idea Technology Co., Ltd
